Privacy Policy

1. Introduction

Bakan Group (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to our website and clients who engage with our services. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and applicable Australian privacy laws.

2. Collection of Personal Information

We may collect personal information that you provide voluntarily, including but not limited to:

  • Name, email address, and phone number

  • Organisation or community details

  • Project or service enquiries

  • Any other information provided through forms or communications

We also collect certain technical information automatically, such as IP addresses, browser type, and website usage data, to improve our website and services.

3. Use of Personal Information

Personal information is used to:

  • Respond to enquiries and provide requested services

  • Communicate updates, resources, and relevant information

  • Facilitate planning, advice, and collaboration with First Nations communities

  • Improve our website, services, and user experience

We do not use personal information for marketing purposes without your consent.

4. Disclosure of Personal Information

We may share personal information with:

  • Trusted suppliers or partners relevant to your project

  • Legal or regulatory authorities where required by law

  • Service providers that assist with IT, website hosting, or data management

We do not sell or trade personal information to third parties.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, misuse, or disclosure. While we strive to maintain security, no system is completely secure, and we cannot guarantee absolute protection.

6. Access and Correction

You have the right to access and request correction of your personal information held by us. Requests can be made by contacting our Privacy Officer at the details below. We will respond in accordance with applicable privacy laws.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience, monitor website performance, and analyse traffic patterns. You may disable cookies in your browser settings; however, this may affect the website’s functionality.

8. Updates to This Policy

Bakan Group may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our website after changes indicates acceptance of the updated policy.